Privacy Policy

1. Introduction

The Tertiary and Primary Education Management Information System (TPEMIS) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portal.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, date of birth, national identification number
• Academic Information: Educational history, transcripts, test scores, enrollment status
• Financial Information: Payment details for application fees and tuition (processed securely through our payment partners)
• Technical Information: IP address, browser type, device information, login times
• Usage Information: Pages visited, features used, time spent on the portal

3. How We Use Your Information

We use the information we collect to:

• Process your applications and enrollment
• Manage your student account and provide portal services
• Process payments and maintain financial records
• Communicate with you about your application, enrollment, and academic progress
• Improve our services and user experience
• Comply with legal obligations and enforce our terms
• Prevent fraud and enhance security
• Generate anonymized statistics and reports for institutional planning

4. Information Sharing

We may share your information with:

• Educational Institutions: Your application and academic information with the institutions you apply to
• Payment Processors: Financial information necessary to process payments
• Government Agencies: As required by law or to comply with regulatory requirements
• Service Providers: Third-party vendors who assist in operating our portal (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication using OAuth 2.0
• Regular security audits and monitoring
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Academic records are typically retained permanently in accordance with educational institution policies.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and institutional requirements)
• Object to processing of your information
• Request restriction of processing
• Data portability (receive your information in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze portal usage and improve functionality
• Ensure security and prevent fraud

You can control cookie settings through your browser, but disabling cookies may affect portal functionality.

9. Children's Privacy

Our portal is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the portal after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of Sierra Leone and applicable international data protection regulations.